Step by step
01. Book the video consultation for the day when you want to collect the sample:
02. Take a couple of minutes to watch the video, so you know what to expect at your appointment, and how to prepare.
01. Register your fertility test kit before collecting the sample. This will assure you the lab is ready to receive and process the sample.
02. Attend the online video consultation so we can guide and make sure the sample is collected correctly. You will have received the access link in your email.
03. After you collect your sample, remember to put your order form inside the box with your sample. There is a pre-paid envelope which you will use to post the sample back. Please send it through the post on the same day of collection.
01. The lab will receive your sample and process it within 48 hours. As soon as your results are back, you will receive an email notification and will be able to access your results:
02. If you haven’t received your results in 48 hours, please contact us at email@example.com so we can check with the lab.
03. Schedule a free online consultation with our clinicians to discuss your results: