FAQ

Frequently Asked Questions

Step by step

Table of Contents

Can I use this with my own doctor or clinic?

You can use Enhanced Fertility whether you are just curious, trying naturally, or already in care. If you are under the care of a doctor, you can download or securely share your records with any clinician. If you are not under the care of a doctor, you can also request some tests.

How long does it take to receive the kit or book the appointment?

When you book a traditional venous blood test or ultrasound scan, you can schedule your appointment straight away at a date and time of your choice.

When you order an at-home test kit (blood test, sperm test, saliva test), it takes up to 5 working days to receive the kit. 

How do I know if I’m collecting the blood, sperm or saliva sample correctly?

All at home test kits have clear written instructions in different languages, images and sometimes a video that shows how to collect a sample. You can also book a video consultation with a clinical advisor, to guide you whilst you collect your blood or saliva sample.

How much blood, sperm or saliva do I need to collect?

Depending on how many hormones and biomarkers are being tested, your kit will include one, two or three sample collection containers.

For blood samples, each microtainer holds 10 to 15 drops of blood. With a simple finger prick using the lancet provided, you can get this small amount of blood into the microtainer.

For sperm samples, the amount of one ejaculation is required.

For saliva samples, a small amount is required to fill the container.

What if I can't collect the sample?

Our team can be with you in a remote video call to help you collect the blood sample. However, if you have found it difficult in the past and don’t want to prick your finger to collect the blood sample, you can book a traditional venous blood collection by a nurse. 

How long does it take to get the results back?

When using an at-home test kit for blood or sperm samples, most results will be reported within 48 hours. 

Some results may be available on the same day if the sample is collected by a nurse at the lab.

Genetic tests are reported in 20 working days.

How do I understand my results?

Your results will be reviewed by a clinician who will also check your overall clinical history. You will be invited to book a consultation to discuss the results and decide on the next steps.

Will my doctor accept results from an at home test kit?

Yes, we work with many clinics to provide testing and assessment for their patients. You will have access to your results in the Enhanced Fertility app and also be able to download a PDF that you can share with your doctor.

Are at-home test kits reliable?

Yes, the fertility test kits are registered medical devices and the labs we work with participate in National External Quality Assessment Schemes. These schemes are subscribed to by NHS and private laboratories and results are subjected to strict internal and external quality control. This means your results are as reliable as a standard blood test at a clinic.